If you can't find what you're looking for in our FAQ - Contact Us
Hey, we get it, talking about some of this stuff is uncomfortable. Luckily, we love helping people and want you to find the products that are right for you!
1. Email us directly: firstname.lastname@example.org
2. Snail Mail to the Home Office
137 Harmony Grove Rd.
Lilburn, GA 30047
(During normal business hours. If you can’t reach us, leave a message and we will get back to you within 24 business hours.)
9 a.m. - 5 p.m. EST. Most Days.
What's Your Return Policy?
We are happy to refund any and all products which do not live up to your expectations. Your refund will be processed, and within five to seven business days, a credit will be applied to your credit card or original method of payment. The maximum credit refunded will be the original invoice value of your purchase less the cost of shipping. If you received free shipping, a $4.50 USA shipping fee will be deducted from the refunded amount.
All products carry a 30-day money-back guarantee from date of receipt of goods. Refunds do not include the original cost for shipping and handling. If you received free shipping, a $4.50 USA shipping fee will be deducted from the refunded amount.
All returns must be in their original individual packaging, meaning the original container.
Refund Contact Info
404.913.9239 (During normal business hours)
8 a.m. - 5 p.m. EST.
Return Shipping Fees
Contact us to receive a prepaid return shipping label. You will be required to print out and tape the label to the return package.
Which Product Is Right for Me?
After Shave Moisturizer:
All Over Body Cream:
Dry, Chapped, Cracked Lips:
NC Liquid Lips
Dry Heels, Cracked Skin:
Jock Itch/Fungal Infections:
NetherCream for Men: Jock Itch Anti-Fungal
Living in Dry Arid Areas:
NetherCream For Men: Dry & Itchy Relief
Living in Humid Sticky Areas:
Lots of Biking/Walking for Anti-Chafing:
Sweaty, Smelly Feet or Hands:
Dry-Sweet Smelling Feet
NetherCream For Women: Care
Yeast Infections on Skin:
NEED MORE HELP?
Contact us at email@example.com
What's In Your Products?
See the charts below for all our ingredients. Yup...that's it.
What's the Difference Between Summer Icing vs. Winter Whipped Cream?
Summer Body Butter Icing is perfect for those individuals living in climates where the weather is a balmy 75 degrees Fahrenheit or more. Icing will stay soft and easy to apply in warmer temperatures.
INGREDIENTS:100% Organic Extra Virgin Coconut Oil, 100% Organic Raw Shea Butter, Beeswax, Argan Oil, and Vitamin E.
*SEE THE CHART BELOW FOR ESSENTIAL OILS.
Winter Body Butter Whipped Cream is perfect for those individuals living in climates where the weather is below 75 degrees Fahrenheit or more. Whipped Cream will stay soft and easy to apply in colder temperatures. When the temperature rises above 75 degrees Fahrenheit, Whipped Cream will become somewhat liquid.
INGREDIENTS:100% Organic Extra Virgin Coconut Oil, 100% Organic Raw Shea Butter, Beeswax, Sweet Almond Oil, Argan Oil, and Vitamin E.
*SEE THE CHART BELOW FOR ESSENTIAL OILS.
Are Your Products Greasy?
I wouldn't say greasy is the right term. All our products are coconut oil-based. The consistency is that of an oil-based product.
Body Butter Icing and Whipped Cream are not lotions, by any conventional means. They are extremely thick creams or body butters.
The melting point is 86%, meaning it melts into your skin on contact.
In addition, our products contain no harmful ingredients or chemicals.
Considering the body parts it was designed for, it glides on in a most satisfying way.
If It's Made From Coconut Oil, Does It Smell Like Coconuts?
We use 100% organic coconut oil, not the processed stuff you find in stores. The smell is not overpowering. We do not add fragrances, only essential oils.
For the most part, our products do not have a smell.
Many of our remedies have added essential oils.
These essential oils alter the smell of the cream, slightly.
Some of the places you are putting NetherCream shouldn’t have fragrances placed on them. They will only irritate the skin. We took that into consideration when making NetherCream.
We believe none of the smells are overpowering, as well, we wouldn't want you to feel overpowered.
We want you to feel empowered.
Does Your Vitamin E Come From Soy?
No, we do not use Vitamin E derived from soy. We do not use artificial or synthetic Vitamin E. We use all natural Vitamin E. Yes, it costs more, but you're worth it.
Is the Amount of Essential Oils Used Safe?
Yes, we pride ourselves on creating formulas which use essential oils in a concentration which is well within the bounds of acceptable use.
Given the nature of body parts our products are used on, we are very conservative with our use of essential oils.
In fact, due to the nature of Jock Itch, we developed a separate formula just for that area.
While Athlete's Foot - Anti-Fungal contains the same ingredients as NetherCream Jock Itch - Anti-Fungal, Athlete's Foot contains a higher concentration of essential oils and should only be used on feet.
How Do I Use Your Products?
Shea Butter Body Icing and Whipped Cream are super thick luxurious creams. It goes on smoothly and absorbs with minimal effort. A little bit goes a LONG way! Just apply a quarter-sized amount to your skin using your fingers or if you prefer, a cotton round or cotton ball. Enjoy.
For Athlete's Foot: Just apply a quarter-sized amount between your toes and on your feet using a cotton round or cotton ball. To prevent cross-contamination, it is not recommended you use your fingers. Do not reuse cotton rounds or balls, dispose of them properly.
We’ve found it’s best to apply Dry – Sweet Smelling Feet at night, before you go to bed, to allow the product the most time to do its magic. So, give yourself a nice foot massage and wake up with dry – sweet-smelling feet! Applying after bathing, before a long day, works too!
Can I Use Your Products Every Day?
Yes, in fact, we recommend using it every day as part of your daily routine. Use it after showering, before exercising, after swimming, in the middle of the day because you feel like it. Our products should last all day, so slather it on and enjoy!
How Can I Use Your Products as a Lotion?
Follow these simple steps:
1. Grab your favorite Whipped Cream or Icing
2. Wet hands
3. Or apply to wet skin (like after bathing)
4. MAGIC HAPPENS…
6. Apply freely to your ENTIRE body!
Our products are specially formulated thick body butters, meant to be used in the nether regions, under breasts, on feet, and in any place chafing or rubbing might occur.
Most lotions contain additives to thin out the products, making them watery. Most contain chemicals that actually dry out your skin with repeated use.
We won’t do that because we don’t use the same stuff the other guys use.
Can Nethercream For Women Be Used For Vaginal Dryness?
Yes. In fact, it's great for just that purpose.
NetherCream for Women: Care helps when, because of menopause, hormonal issues, birth control, etc., the vagina isn't producing moisture like it should.
Unlike commercial products, which often contain alcohol and other drying agents, NetherCream for Women is 100% natural with no chemicals, preservatives, or drying agents.
NetherCream for Women should not be used to treat vaginal odor.
Vaginal odor is generally a sign of something else, such as a yeast infection or a bacterial infection.
If you are experiencing a fishy odor, you may have a bacterial infection.
A white clumpy discharge is a good sign of a yeast infection.
While coconut oil has been found to effectively treat yeast infections if something is going on with your vagina, you should schedule a visit with your doctor or gynecologist.
Does It Work as an Underarm Deodorant/Antiperspirant?
Our Face to Feet Whipped Cream and Icing can be used as an underarm deodorant, however, it does not prevent you from sweating, which is a natural bodily function, it only kills the odor.
So, apply Face to Feet first, and then deodorant and you will find yourself smelling great at the end of a long day!
Sweaty Feet? How About Sweaty Hands?
That's a great question, we wondered too, so we found a tester or three with sweaty hands.
You know what? Dry-Sweet Smelling Feet works for sweaty hands too!
Just a little dab will keep your hands dry!
How About for Lubrication?
NetherCream products were specifically designed to help with certain problems associated with odor, sweat, and chafing.
What we found is that it also makes an excellent lubricant for both men and women.
It is NOT recommended to use NetherCream in combination with condoms, as coconut oil may reduce the effectiveness of the condom by breaking down the integrity of the latex.
Does Your Products Reduce the Appearance of Stretch Marks?
There are so many products on the market claiming to reduce stretch marks.
While our products were not developed for the purpose of reducing the appearance of stretch marks, one added benefit of using our product daily is moisturizing your skin.
Most areas affected by stretch marks aren't receiving enough nourishing moisture.
Who knows, like me, you may see a reduction in the appearance of your stretch marks.
It's Become Liquid, Help!
First, don't worry. The 100% Organic Virgin Coconut Oil base used in our products is meant to be used at room temperature. If your room is extremely hot, our products will begin to liquify.
Second, have no fears! When the temperature returns to room temperature, it will reconstitute into its original state. If you want it to solidify quicker, simply place it in the refrigerator for an hour or two. It is NOT recommended you store your it in the refrigerator.
Likewise, if it becomes too hard, simply set the closed container in a hot water bath for a few minutes. NEVER microwave your it.
Third, 2 oz. and 8 oz. containers are double-lined to maintain the integrity of our products.
Remember to pick your products based on temperature!!
Are Your Products Edible?
It is never a good idea to eat a product labeled as "For External Use Only".
While there are no harmful chemicals in our products, ingesting certain essential oils may be harmful, though our concentrations of essential oils are low.
Grabbing a spoon and eating it out of the container, as an afternoon snack, is not recommended.
Our products absorb quickly into the skin, leaving little to no residue.
THE DIFFERENCE: Our products are ALL Natural with NO harsh chemicals, additives, preservatives, parabens, baking soda, gluten, phthalates, talc, sulfates, dyes, colors, fragrances, perfumes, alcohols, or other harsh drying agents. If we couldn’t pronounce it, we didn’t add it.